A slow or unstable office connection can involve the computer, cable, switch, Wi-Fi, internet service, or application. We work through the path to isolate the fault before recommending changes.
Hands-on network support
- Compare wired and wireless connections and identify affected devices.
- Diagnose Ethernet patch leads, wall ports, and suspected cable faults.
- Test connections and repair or replace appropriate accessible cabling components.
- Review switches, routers, access points, and office Wi-Fi coverage.
- Label findings and recommend follow-up cabling or network work.
Useful information before a visit
Tell us whether one PC or the whole office is affected, whether wired connections also fail, and when the issue started. If possible, note any recent moves, new equipment, or changes. Do not disconnect shared equipment before coordinating with your office.
Read the office network troubleshooting guide.
Keep investigating after the connection comes back.
Recurring WAN disconnects or router issues can justify an ongoing monitoring plan. Discuss the available alerts and checks for supported UniFi or SonicWall equipment.